Archie’s Addicts App
Terms & Conditions of Use
These Terms & Conditions govern the use of the Archie’s Addicts Rewards Programme (“Archie’s Addicts”, “the Rewards Programme”) operated by Archie’s Limited in the United Kingdom. By enrolling in and using the Rewards Programme, you agree to be bound by these terms. If you do not accept these Terms, you must not participate in the programme.
Privacy Statement
Archie’s will use your personal data in accordance with our [Privacy Policy], which forms part of these terms. It outlines how we collect, use, and store your data, and your rights in relation to it.
Eligibility
- You must be at least 16 years old to join and participate in the Rewards Programme.
- Archie’s employees are not eligible to participate.
- The programme is for domestic and personal use only, and not for commercial purposes.
Joining
To join Archie’s Addicts, you must:
- Download the Archie’s Addicts app via the App Store or Google Play
- Register an account and create a username within the app
Participating Locations
The Archie’s Addicts Rewards Programme is available at all Archie’s sites except Manchester Airport.
Earning Loyalty Points
- Earn 1 point for every £2 spent at participating Archie’s locations.
- To collect points, please order at the restaurant till, and scan your app loyalty QR code before payment.
- Once 50 points have been earned, this will automatically generate a £5 reward.
- Points can be earned on all menu items.
- When you redeem the £5 reward, your points will reset to 0.
- Rewards must be redeemed within 90 days of reaching 50 points.
If you receive a partial or full refund, Archie’s reserves the right to adjust your account by removing the corresponding points. Points cannot be added retroactively once a transaction is paid, so please remember to scan your loyalty app QR code before payment.
Redeeming Rewards
- Points can be redeemed in £5 increments.
- Points have no cash value and cannot be exchanged for cash.
- Rewards cannot be combined with other discounts, promotions, or offers.
- Redemption is only valid in-store via the till – not via kiosks, table QR codes, or click & collect.
Restrictions
- Points are non-transferable and cannot be combined across multiple accounts.
- You cannot merge points or transfer them to another user.
- You may only hold one active Archie’s Addicts account.
Third-Party Platforms
Points cannot be earned or redeemed on orders made via:
- Third-party delivery services
- In-store kiosks
- Click & collect
Account Security
You are responsible for maintaining the confidentiality of your login credentials. Archie’s is not liable for any unauthorised access or use of your account.
Balance Verification
- You can view your balance within the Archie’s Addicts app.
- Archie’s may adjust your balance if errors are identified.
- If you believe an error has occurred, please contact us for investigation.
We are not responsible for mobile data or connectivity charges incurred while checking your account.
Inactivity & Account Expiry
We reserve the right to deactivate accounts that have been inactive for 12 months or more. Any unredeemed points will be forfeited at the point of deactivation.
Programme Termination & Suspension
Archie’s reserves the right to:
- Suspend or terminate your account if fraudulent or abusive activity is detected
- Remove points at our discretion if they have been obtained or used in breach of these terms
If your account is terminated, you forfeit all earned points, including those properly obtained.
Points Value
- Points have no monetary value, are not your property, and cannot be transferred, sold, exchanged, or assigned.
- Points can only be earned and redeemed as described in these Terms.
Changes to Archie’s Addicts
Archie’s may update, modify, or discontinue the Rewards Programme at any time and without prior notice. This includes changes to:
- Earning or redemption rules
- Points value or expiration
- Programme benefits or structure
We will notify you of material changes where possible (e.g. via email or app notifications).
Changes to These Terms
We may revise these Terms at any time. Material changes will be communicated, but it is your responsibility to check for updates. Continued participation in the programme indicates acceptance of the revised terms. If you do not agree to any changes, you must stop using the Rewards Programme and contact us to close your account.
Events Beyond Our Control
Archie’s is not responsible for failure to perform any obligations under these Terms due to events beyond our reasonable control (e.g. technical outages, force majeure).
Applicable Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
About Us
Archie’s Addicts Rewards Programme is operated by:
AIR UK LTD
VAT Number: 198457938
Registered Address: Unit 4, New Elm Road, Manchester, M3 4JH
Contact Us
For any queries or to close your Rewards account, please contact us at:
📧 info@archies.com
🌐 www.archies.com