‘Archie’s Addicts’ App
Terms & Conditions of use
These Archie’s Terms & Conditions describe the Archie’s Addicts Rewards Programme operating in the United Kingdom. By opting into the Archie’s Addicts Rewards program (“Archie’s Addicts”, or the “Rewards Programme”), you are entering into a binding agreement with Archie’s (“Archie’s”, “we”, “us” or “our”) in respect of your use of, and participation in, the Rewards Programme. If you do not agree to all of the Rewards Terms, you must not use the Rewards Programme.
PRIVACY STATEMENT
In connection with these Rewards Terms, Archie’s will use your personal data as set out in our Privacy Policy, which forms part of these terms. Our Privacy Policy describes our information practices, including how we collect, use, and share your personal information. It also sets out rights that you have in respect of your personal information.
ELIGIBILITY
You must be at least 16 years old to join & participate in the Rewards Programme. Employees of Archie’s are not permitted to join & participate in the Rewards Programme. The Rewards Program is provided to you for domestic and private use only.
JOINING
To participate in Archie’s Addicts, you must have either joined online via our Archie’s website and downloaded your mobile pass, or downloaded, registered and signed in to the Archie’s Addicts app.
PARTICIPATING RESTAURANTS
All our sites except Manchester Airport operate the Archies’ Addicts rewards program.
EARNING STAMPS
Earn 1 point for every £2 you spend at Archie’s. 50 points = £5 reward. You can earn points on any menu item. When you redeem your £5 reward your points will reset back to 0. You will have 90 days to redeem
If, for any reason, Archie’s provides you with a full or partial refund of your spend on transactions from which you have earned points, we are entitled to remove the corresponding points from your Archie’s Addicts account.
REDEEMING REWARDS
Points can be redeemed in £5 increments, and you will have 90 days to redeem your £5 reward. Points cannot be exchanged for cash value, nor may they be used in conjunction with other discounts or offers.
Points can only be redeemed on orders placed in-store via our till.
RESTRICTIONS
Points are personal to the account holder and cannot be grouped with another account holder or transferred to someone else or their card. If you have multiple Archie’s Addicts reward programs, it’s not possible to merge points into a single account.
THIRD-PARTY WEBSITES AND APPS
Points cannot be earned or redeemed on orders made via any third-party delivery service, kiosks in-store, QR codes on tables or click & collect.
VERIFYING YOUR BALANCE
You can check your points balance through your online Rewards Account. You are responsible for ensuring your points balance is correct. If you check your balance online, we do not accept any responsibility for potential connection charges or any communication failures. We reserve the right to correct or amend the balance in your account if we think there’s been an error. If this has happened and you’d like to dispute, it just get in touch.
We reserve the right to withdraw from Archie’s Addicts Reward Programme on reasonable notice. Any such changes will be notified to you via email. You have the right to cancel your Archie’s Addicts account at any time, but you’ll lose the right to redeem all unused points. Get in touch to cancel your Rewards account.
COMPLIANCE WITH REWARDS TERMS
Archie’s is entitled to take any action it considers appropriate, including invalidating or removing points from your account or suspending or terminating your Rewards account, if we find you have behaved in any way that is fraudulent or against the terms of the Rewards programme. If we terminate your Rewards account, you will lose all the points you have accumulated (including properly obtained points) and you forfeit your right to earn and redeem points in the future. We reserve the sole discretion to determine your compliance with the Rewards Terms. Archie’s determination is final.
POINTS VALUE
Points are not property, and you have no vested right or interest in points. Points have no cash value. Points are not assignable or transferable between accounts, persons or otherwise, and points cannot be combined across accounts, regardless of who registered the account. Points can only be earned, held and redeemed as set out in these Rewards Terms. Any other use, award, sale, exchange, or transfer of points, or attempt to do so, is a serious breach of these Rewards Terms.
CHANGES TO ARCHIE’S ADDICTS
Archie’s Addicts can change from time to time, so be sure to continue to refer to these Rewards Terms for the latest details. You understand and consent that (with or without notice) Archie’s may, in its sole discretion, change, modify,cancel or discontinue Archie’s Addicts, in whole or in part, including any terms, rules, features, benefits, rewards, conditions of participation, points accruing or accumulation ratio, the points redemption policy, the points expiration policy, or any other aspect of the Rewards programme at any time, even though changes may affect points and rewards already in your Archie’s Addicts account.
UPDATES TO THESE REWARDS TERMS
Archie’s may also modify and update these Rewards Terms at any time and at its sole discretion. If we make material changes to the Rewards Terms, we will notify you by any reasonable means. Any changes will become effective immediately upon posting the revisions and you are solely responsible for always remaining knowledgeable about and in compliance with these Rewards Terms. If you do not agree to any changed terms, then you must immediately stop using the Rewards Program and request that Archie’s close your Rewards account.
EVENTS BEYOND OUR CONTROL
Archie’s has no responsibility for any failure to perform any of its obligations under these rewards terms caused by or related to any event beyond our reasonable control.
If such an event occurs, then our obligations under the Rewards Terms will be suspended for the duration of the event; and we may, but are not required to, use reasonable endeavours to find a solution by which its obligations under these Rewards Terms may be performed despite the event.
Applicable law
These Terms and Conditions are governed by English law. This means that any dispute or claim arising out of or in connection with these Terms and Conditions (including non-contractual disputes or claims), will be governed by the laws of England and Wales.
ABOUT US
Archie’s Addicts Rewards is operated by Archie’s Limited VAT Number 198457938. Our registered office address is Unit 4 New Elm Road, Manchester, M3 4JH.